Owners of 2021-2023 Jeep Grand Cherokee L and 2022-2023 Grand Cherokee SUVs will get free rear coil-spring isolator replacements under a recall saying the springs can detach while driving

Image Credit: Ethan Llamas - CC BY-SA 4.0/Wiki Commons

Owners of 2021-2023 Jeep Grand Cherokee L and 2022-2023 Grand Cherokee SUVs will get free rear coil-spring isolator replacements under a recall saying the springs can detach while driving. FCA US, LLC, the Stellantis unit that makes Jeep, filed the recall with the National Highway Traffic Safety Administration, which lists 328,381 potentially affected vehicles.

NHTSA’s record for campaign 26V562 says “the rear coil springs may be incorrectly installed and detach from the vehicle while driving,” and that a detached spring increases the risk of a crash. The repair is described in one line: “Dealers will replace the rear coil spring lower isolators, free of charge.”

What owners have to decide is short. A vehicle covered by the recall needs the isolator replacement whether or not an earlier spring repair was done, and the cost to the owner is zero. The open item is timing, because the final remedy has no announced date yet.

The final isolator repair has no date yet, and FCA says it will mail more owner letters once the remedy is ready.

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Which Jeeps are in the recall

NHTSA lists three model groups: the 2021, 2022 and 2023 Jeep Grand Cherokee L, the 2022 and 2023 Jeep Grand Cherokee, and the 2022 and 2023 Jeep Grand Cherokee 4xe, the plug-in hybrid. The affected component is classed as suspension, rear springs, coil springs. FCA US, LLC’s own number for the recall is 89D, which is the number to give a dealer or the company’s customer service line.

The recall is not limited to vehicles that have never been fixed. The agency’s records show a chain of earlier actions on the same defect, and the new one replaces all of them.

Three recalls for the same spring problem

NHTSA’s list of recalls for the 2023 Grand Cherokee shows the sequence. Recall 23V413 was reported on June 8, 2023, with a repair that read: “Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge.” Recall 26V051 followed on Jan. 29, 2026 with the wording “Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge.”

The current recall, 26V562, was reported on Sept. 1, 2026. It supersedes the other two, and NHTSA says vehicles already repaired under the earlier recalls will need the new remedy. The summary of the defect is the same in all three. What changed is the fix: the earlier remedies called for inspection and repair as necessary, while the new one replaces the lower isolators on the rear springs.

For an owner who already made a dealer trip for the first recall, that means another appointment. The cost is still nothing, since the free-of-charge wording carries through every version.

What free means here

The remedy is written as no charge to the owner, with the dealer replacing the part. NHTSA’s record does not mention a limit on mileage, the age of the vehicle or the number of previous owners. It does not say anything about rental cars or towing during the repair either, and anyone who needs a loaner vehicle has to ask the dealer or FCA about it directly.

Recalls of this kind are run by the manufacturer under NHTSA’s oversight. Dealers handle the work, and the notice mailed to owners gives the recall number and instructions. The record says interim letters, which tell owners of the safety risk, were expected to be mailed on Sept. 29, 2026. Additional letters will go out when the final remedy is ready.

What the agency has not announced

Two things are unresolved. No date has been given for the final remedy, so a dealer may not yet have the parts to complete the work. And the record carries no park-outside warning: NHTSA marks both the park-it and park-outside flags false, which means the agency has not told owners to stop driving the vehicles.

The record also shows no over-the-air fix. The replacement is a physical repair at a dealership. A detached spring is a safety defect, which is the reason the recall exists, so owners who want to act before the final letters arrive can call the dealer now to ask when parts are due.

Confirming a Grand Cherokee’s repair status before the letter arrives

The free route starts with the vehicle identification number, the 17-character VIN on the dashboard near the windshield and on the registration. NHTSA’s record says VINs for this recall became searchable on NHTSA.gov on Sept. 9, 2026, and the agency’s recall listing for the 2022 Grand Cherokee L shows the campaign, its report date and the free-of-charge remedy.

FCA US customer service can be reached at 1-800-853-1403, according to the recall record, and a Jeep dealer can pull up the same information by VIN. Owners can ask three things: whether recall 89D is open on the vehicle, whether the isolator parts are in stock, and whether earlier recall work was recorded.

Owners of used vehicles should check as well, since a recall follows the vehicle and not the buyer. The anchor for all of it is the NHTSA campaign record: 328,381 potential units, free replacement of the rear coil spring lower isolators, and interim owner letters expected on Sept. 29, 2026.

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This article was produced with AI assistance and reviewed by The Financial Wire’s editorial team.

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