People who got more than one Teleflora promotional text while on the Do Not Call Registry can claim up to $251 from a $6 million settlement by Nov. 17

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Anyone who received more than one promotional text from Teleflora while their number sat on the National Do Not Call Registry has until Nov. 17 to file for a share of a $6 million settlement. An approved claim can pay up to $251, before fees and administration costs come out. The case, Carter v. Teleflora LLC, No. 2026-012979-CA-01, is in the Circuit Court for Miami-Dade County, Florida, and claims can be filed on the settlement website.

The class covers people across the United States who never gave Teleflora their phone number and received more than one promotional text from the company within a 12-month period. Their residential or cellular number also had to be on the Do Not Call Registry for at least 30 days before Teleflora sent at least two of those texts, according to the long-form notice. The class period starts May 9, 2021 and runs through the date of preliminary approval, and the parties estimate the class holds about 23,844 telephone numbers.

So the question for a reader is a narrow one: did a number they own receive two or more Teleflora texts after it had been on the registry for a month, and did they ever hand that number to the company? Numbers that changed hands can matter too, because the lawsuit also covers texts that reached reassigned numbers, OpenClassActions reports. A person who answers yes to both parts has a claim to file, and the online form asks for the Notice ID and Confirmation Code.

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How much does one claim pay?

The notice says approved claims receive up to $251 each, less each class member’s share of administration expenses and the fee award. The $6 million Settlement Sum has to cover all of it: administration, attorneys’ fees, costs and expenses awarded to class counsel, and every approved claim. Payments may also be taxable.

Class counsel, Avi Kaufman and Anthony Paronich, say they will ask for no more than one-third of the fund, which works out to $2 million, plus out-of-pocket expenses. The court decides the final amounts. OpenClassActions reports expenses capped at $20,000 and administration costs capped at $61,446, and puts the likely payment near $165 per approved claim if the full fee request is granted. Until the judge rules, that figure is an estimate and the notice itself gives no firm amount.

What does it take to file?

Claims can go in online or on a paper form mailed to the Teleflora TCPA Settlement Administrator at 1650 Arch Street, Suite 2210, Philadelphia. Online claims are due by 11:59 p.m. Pacific time on Nov. 17, and mailed forms must be postmarked by that day. Only one claim per phone number is valid, and payment comes as a check.

No receipts are needed, according to OpenClassActions. A claimant can list up to three phone numbers and signs an affirmation, and the paper form also asks for a claimant ID number. Anyone who skips the claim gets no payment but stays bound by the court’s judgment unless they opt out, which means giving up the right to sue Teleflora over the same texts.

Should a recipient opt out or object instead?

Both deadlines fall on Nov. 17, the same day as the claim. An opt-out has to be a signed, dated letter mailed to the administrator with the sender’s name, address and the number that received the texts, and it cannot be sent by phone, email or website. Someone who opts out receives no payment but keeps the right to bring a separate case.

An objection is for class members who stay in and want to tell the court why the deal falls short. It must carry the caption “Objection to Class Settlement in Carter v. Teleflora LLC No. 2026-012979-CA-01,” proof of class membership and the factual and legal basis for the objection. Only people who have not opted out can object, and class members do not pay class counsel to take part.

When would checks actually arrive?

Not before the judge signs off. The final approval hearing is set for Nov. 25 at 9 a.m. Eastern, held remotely, with Judge Mavel Ruiz presiding, OpenClassActions reports. The settlement website lists a motion for final approval dated Oct. 16 and tells visitors to check back for updates, so the date can move without a mailed notice.

Payments go out by paper check only after final approval and after any appeals are resolved, and no mailing date has been announced. OpenClassActions says checks void after 120 days. A check that arrives months from now is easy to set aside, which is how settlement money ends up uncashed.

What does Teleflora say about the texts?

Teleflora denies the allegations and denies violating the law. It is settling to avoid the cost and uncertainty of litigation, and the court has not ruled for either side. Plaintiff Vickie Carter’s suit rests on the federal Telephone Consumer Protection Act and the Virginia Telephone Privacy Protection Act, which restrict telemarketing texts to numbers on the registry sent without consent.

The class definition excludes anyone who gave Teleflora their number, so a customer who shared a phone number with the company sits outside it. For everyone inside it, the claim window closes Nov. 17.

Did two Teleflora texts reach a number on the Do Not Call list?

A claim filed on Nov. 18 is a claim filed too late, and nothing is paid until after the Nov. 25 hearing, so months can pass between filing and a check.

The Settlement & Refund Recovery System includes the four-date rule for reading a settlement notice and a claim log and payment tracker, so the Nov. 17 filing, the Nov. 25 hearing and the day a check arrives sit in one place.

Get the four-date rule and claim tracker for the Teleflora text settlement →

This article was produced with AI assistance and edited for accuracy against the sources linked above.

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