A robocall that falsely tells people their Medicare profile was not moved into a “national database” reached more than 7.6 million Americans in May, Nomorobo estimates. Separately, the Federal Trade Commission says people reported losing about $920 million to government impersonators in 2025, up from $789 million the year before.
The two numbers measure different things, and neither is a count of Medicare victims. They land at an awkward time for anyone on Medicare, because open enrollment runs through Dec. 7, the stretch when calls about plans and cards are expected and a false one is easy to mistake for the real thing.
Stay ahead of government payment news: Miss an enrollment or claim deadline and the money can be gone. Join the Retirement Money Brief and we’ll send you our 2026 Government Check Reality Tracker as a welcome gift.
Get the Brief + the check tracker →
We may earn a commission from links on this page.
What does the “national database” call say?
In a Medicare fraud alert, the call-blocking company Nomorobo describes a robocall captured on June 1, 2026. The caller, who gave the name “Classy,” says the listener’s Medicare member profile has not been transferred into Medicare’s national database for 2026 and that the gap could delay coverage approvals. The caller then offers to “verify” the information and asks whether the person has Medicare Part A and Part B.
Nomorobo says the calls seek a Medicare number, a Social Security number, a date of birth, confirmation of Part A and Part B, and details from the Medicare card. Nomorobo says the call sounds official because it uses terms such as member profile, national database and coverage delays, which adds pressure to comply. The company warns that scammers can use that information to bill Medicare for equipment or tests the person never received.
How solid is the 7.6 million figure?
It is Nomorobo’s own estimate, not a government count. The company says its tracking system estimates that more than 7.6 million Americans received this specific solicitation in May 2026. The figure covers that one call, not every Medicare-themed scam call in the country. Nomorobo ties its alert to National Medicare Fraud Prevention Week, June 1 to 5, and TheStreet’s report notes that the calls came months before open enrollment opened on Oct. 15.
Nomorobo puts the wider picture at about 104 million Medicare-related calls nationwide in May 2026, also an estimate, and says it tracks calls with a network of 300,000 phone lines it uses as bait.
What does the FTC’s $920 million cover?
The number is narrower than a Medicare tally and wider than one call. In its June 15 announcement, the FTC says people reported losing about $920 million to government impersonators in 2025, up from $789 million in 2024. The same announcement says reported losses to business impersonators were nearly $1 billion, up from $866 million in 2024 and led by bank impersonators, and that imposter scams of all kinds cost people a reported $3.5 billion.
These are reported losses, and the release does not break out Medicare impersonation. A separate FTC consumer alert from May says reports of government imposter scams rose 40 percent, partly because of fake overdue-toll messages, so the category covers far more than health-care calls.
“The FTC will use every tool available to combat one of the most pernicious forms of fraud,” said Christopher Mufarrige, director of the agency’s Bureau of Consumer Protection, in the announcement. Consumers who are targeted are told to report it at ReportFraud.ftc.gov. The announcement also describes a Never Ever campaign, launched by members of the Elder Justice Coordinating Council, that promotes the actions government and businesses will never ask people to take.
The agency has also gone after impersonators in court. The FTC says it filed a complaint against a company called Innovative Partners in April 2026, alleging the operators impersonate the government and large insurance carriers. In 2025 it brought actions under its Impersonation Rule, which it says gives the agency stronger tools against scammers who pose as government agencies and businesses, including one case over a government imposter scheme to sell health insurance.
What does Medicare say about phone calls?
Medicare’s own fraud page is blunt: “Medicare will never call you to sell you anything or visit you at your home.” It says Medicare, or someone representing it, will call and ask for personal information only in limited situations, such as after a person has joined a plan, reported fraud or left a message for Medicare.
People should not give a Medicare card, Medicare number or Social Security number to anyone but a doctor or people who should have it, such as a State Health Insurance Assistance Program counselor. Medicare’s page also tells people not to join a Medicare health or drug plan over the phone unless they called and asked for help. Anyone who suspects fraud can call 1-800-MEDICARE, and people with a Medicare Advantage or drug plan can call the Investigations Medicare Drug Integrity Contractor at 1-877-772-3379.
Nomorobo’s advice matches: hang up, do not read out card details, a Social Security number or a birth date, and call Medicare or the plan on a number from an official source. Its alert lists the Senior Medicare Patrol at 1-877-808-2468 for anyone who has already been a victim.
Locking your accounts before the next Medicare call?
Hanging up ends one call, but Nomorobo says callers are after a Medicare number, Social Security number and date of birth, details that can be reused long after the phone goes quiet. The next robocall will not announce itself.
Scam-Proof Your Accounts in a Weekend includes how to lock bank logins with two-step login, alerts and a verbal password, and a family code word for fake grandchild-in-trouble calls. It is a 13-page guide of ten moves that take about four hours, in the order that protects the most money first.
Get the ten-move scam-proof guide with bank-login locks and a family code word →
This article was produced with AI assistance and edited for accuracy against the sources linked above.
Warren Cohen is a finance writer based in Phoenix, Arizona, covering personal finance topics including credit, banking, and beginner investing. He earned his degree in business administration from Arizona State University and began his career working in consumer finance, where he gained direct experience with lending and credit systems. He now writes for personal finance websites and fintech platforms, focusing on clear, practical content that helps readers make informed financial decisions.
