Amazon customers who sent back a product or asked for a refund and sit in “Subclass B” of a $309.5 million settlement must file a claim by Dec. 1 to be paid. Members of the other group, Subclass A, are paid automatically. The deal settles In re Amazon Return Policy Litigation, a class action in federal court in Seattle.
The settlement class covers people who started a return to Amazon or asked for a refund on a physical product that was bought through Amazon.com and received in the United States between Sept. 5, 2017 and Feb. 12, 2026. They are customers who got no refund, got a late or wrong one, or were later charged for the item they had returned.
Angeion Group is the settlement administrator and runs the official site. Amazon will pay the money into a fund that cannot revert to the company. Lawyers’ fees of up to $100 million come out of that fund, subject to the judge’s approval.
The split between the two groups decides who has homework. According to the administrator’s settlement website, Subclass A members “will automatically receive a payment,” and Subclass B members “must submit an eligible Claim Form in order to receive a payment.” The claim deadline is Dec. 1, 2026, which is still ahead.
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Which Amazon customers fall in Subclass B
The settlement agreement defines Subclass B by exclusion. It covers everyone with a transaction at issue in the case other than the transactions placed in Subclass A.
Subclass A is the group tied to refunds Amazon paid after the lawsuit was filed. The agreement describes refunds that were not completed because of a payment processing problem, and refunds where Amazon lacked enough confirmation that the correct item came back. A customer whose return does not match those situations is a likely Subclass B member.
How a Subclass B claim gets filed
Claims can go in online through the settlement website or by mail. The administrator’s long-form notice gives the mailing address as Amazon Return Policy Litigation, Attn: Claim Forms, PO Box 10, East Brunswick, NJ 08816-9998. A mailed form must be postmarked by Dec. 1.
A paper claim form can be downloaded from the site. The administrator also takes requests for a form by phone at 1-888-553-4246 or by email at info@ReturnSettlement.com. Callers should have the Notice ID from the settlement notice.
What proof the claim needs
Subclass B members are paid only if the evidence shows they are more likely than not part of the settlement class. The agreement does not list required documents. The notice asks for supporting documentation, so order confirmations, return labels and refund emails are the natural records to gather.
The administrator screens claims for fraud and can ask for more information. A claimant whose claim is rejected has 14 days from the rejection notice to fix the problem or appeal.
What Subclass B can expect to be paid
The notice gives no per-person payment estimate. It does set the split of the fund after fees and costs. Subclass A receives 92.7% of the net settlement fund, and Subclass B receives 7.3%, divided among the approved claimants.
Payments cover the unpaid transaction amount plus an amount in proportion to potential prejudgment interest. A final approval hearing is set for March 16, 2027, at 10 a.m. in Seattle, and the date can move, so the settlement website is the place to watch for changes.
What Subclass A members still have to do
Subclass A members need no claim form, but the payment is not entirely hands-off. They must choose a payment method at ReturnSettlement.com within 105 days after the court grants final approval. Anyone who wants out of the settlement instead must send a signed exclusion request postmarked by Dec. 1.
Is the Amazon return a Subclass B claim before Dec. 1?
The Notice ID on the settlement notice and the administrator’s line at 1-888-553-4246 can confirm which subclass applies.
The cost of getting this wrong is simple. A Subclass B member who assumes payment comes automatically gets nothing, and after Dec. 1 the claim window closes.
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This article was produced with AI assistance and edited for accuracy against the sources linked above.
Warren Cohen is a finance writer based in Phoenix, Arizona, covering personal finance topics including credit, banking, and beginner investing. He earned his degree in business administration from Arizona State University and began his career working in consumer finance, where he gained direct experience with lending and credit systems. He now writes for personal finance websites and fintech platforms, focusing on clear, practical content that helps readers make informed financial decisions.
