The U.S. Consumer Product Safety Commission announced on Oct. 29 that DREO is recalling about 338,800 DR-HSH015 space heaters sold in the United States and will give owners a free replacement. The heaters can overheat and ignite. About 36,300 more were sold in Canada.
Not every DREO heater is in the recall. It covers one model, the DR-HSH015, a black ceramic electric heater with a remote control, about 11.5 inches wide and 13 inches tall, with “DREO” on the front. Only units made from April 2025 through January 2026 are included. The model number and a year-and-month date code are printed on a label on the underside, so anyone who bought a DREO heater in the past year should turn it over and read that label before plugging it in again.
Retirement deadlines, in your inbox: Miss an enrollment or claim deadline and the money can be gone. Join the Retirement Money Brief and we’ll send you our 2026 Government Check Reality Tracker as a welcome gift.
Get the Brief + the check tracker →
We may earn a commission from links on this page.
Where were the recalled DREO heaters sold, and what did they cost?
CPSC says the heaters were sold at Costco stores nationwide and online at Dreo.com, BestBuy.com, Kohls.com, Lowes.com, QVC.com, HomeDepot.com, B2BRenew.com and Costco.com. Sales ran from September 2025 through October 2026 at prices between $70 and $110.
The free replacement is not limited to Costco members. CPSC lists eight sellers, so a heater bought from Best Buy, Kohl’s, Lowe’s, QVC, Home Depot, B2BRenew or DREO’s own site is covered the same way, as long as the model and date code match.
At that price range, the 338,800 U.S. heaters represent roughly $23.7 million to $37.3 million in retail value, by simple multiplication. The heaters were made in Vietnam. The importer is Hesung Innovation Corp, which does business as DREO, based in Clifton, New Jersey.
How many fires have been reported?
DREO has received 17 reports of the heaters igniting, according to the CPSC notice. Three of those fires caused property damage, and one caused a burn injury to a person’s hand. The notice describes no other injuries. Spread across 338,800 U.S. units, 17 reports works out to about one for every 19,900 heaters, though the figure counts only the reports DREO has received so far.
The agency’s instruction is to stop using the heater immediately. Technology site Techlicious, in an Oct. 30 report by Suzanne Kantra, adds that owners should not run the heater while waiting for a replacement, even if it has worked without trouble.
How does a DREO owner get the free replacement?
CPSC says owners should unplug the heater, cut the electrical cord to destroy it, and send DREO a photo of the destroyed unit as the company instructs. The CPSC record lists replacement as the remedy and describes no cash refund option.
Registration runs through DREO’s recall site, recallrtr.com/spaceheater. Techlicious reports that the form asks for the model number, manufacturing date and serial number from the bottom label, that no receipt is required, and that DREO estimates about 10 business days for delivery once the replacement ships. DREO’s phone line is 833-820-0887, open 8:30 a.m. to 6 p.m. ET Monday through Friday, and the email address is spaceheater@realtimeresults.net. CPSC names no DREO spokesperson in its notice.
The replacement is the whole remedy: a heater that sold for $70 to $110 is swapped at no charge. The CPSC notice says nothing about a retailer refunding the purchase price, so an owner who wants money back instead of a new heater would have to take that question to the seller directly.
Is the Whole-Room Heater 715 the same heater?
Techlicious reports that the DR-HSH015 is also sold as the Whole-Room Heater 715. The recall number is 27-054, and it is specific to the DR-HSH015 with date codes from 2025/04 through 2026/01. Techlicious says both the model number and the date must match, and that other DREO models and DR-HSH015 units made outside that window are not included.
The same report warns owners to be wary of unsolicited texts offering refunds or replacements and to go to DREO’s official recall site instead of clicking links in messages. For an older household, a recall notice that arrives as a text is a common way scammers get a foot in the door.
Did a $70 to $110 heater just turn into a free replacement in your house?
A recalled heater that sat plugged in all winter is a fire risk, and an owner who skips the cut-the-cord step does not get the replacement worth up to $110. Recall notices like this one are easy to miss, and so are the other places a household quietly loses money.
The Keep-It Starter Bundle is nine short guides in one download, one per money leak, including a Step 4 guide to cutting house costs. The recall covers one heater; the bundle turns to the bigger household bills where retirees tend to overpay.
After the heater replacement, get the nine money-leak guides in the Keep-It Starter Bundle →
This article was produced with AI assistance and edited for accuracy against the sources linked above.
Warren Cohen is a finance writer based in Phoenix, Arizona, covering personal finance topics including credit, banking, and beginner investing. He earned his degree in business administration from Arizona State University and began his career working in consumer finance, where he gained direct experience with lending and credit systems. He now writes for personal finance websites and fintech platforms, focusing on clear, practical content that helps readers make informed financial decisions.
