Mitrytech says it has heard of 600 reports of fire and other thermal incidents involving HAIARA W5 PRO power banks, including three reports of burn injuries and nine of property damage, according to a federal recall notice. The U.S. Consumer Product Safety Commission announced the recall Oct. 29 for about 11,000 units sold on Amazon.com, and buyers can get a full refund of the $18 to $22 they paid. The lithium battery can explode and ignite, CPSC says.
The recall covers black HAIARA power banks with “20W” printed on the front and “Model: W5 PRO” on the side, sold on Amazon.com by Mitrytech from May 2025 through September 2026. The seller name and the HAIARA brand name appear on the purchase receipt. People who carry a power bank in a purse, a glove box or a bedside drawer are the ones to check, since that is where a battery that overheats does the most damage.
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What happens if the battery in a power bank fails?
CPSC’s wording is direct: the lithium battery can explode and ignite, “posing fire and burn hazards to consumers.” Mitrytech’s count of 600 reports covers fire and other thermal incidents, so it includes events that stopped short of flames, and the notice separates out the three burn injuries and nine reports of property damage.
The warning to stop using the power banks immediately applies whether or not a unit has ever felt hot. Unplugging it and moving it away from anything that burns, such as bedding or paper, is a sensible first step while the refund is arranged.
At the listed prices, about 11,000 units works out to roughly $198,000 to $242,000 in sales, all of it eligible to come back as refunds. Whether many buyers ever ask is the open question with a recall like this, because a power bank that still charges a phone does not look like a problem to its owner.
Who can claim the refund, and from whom?
The notice says buyers who purchased from Mitrytech on Amazon.com should contact Mitrytech for instructions on a full refund. The seller is Huizhou Yancheng Trading Co., Ltd., which does business as Mitrytech, a company in China. The power banks were made in China. A HAIARA power bank bought from a different seller is not named in the notice.
Mitrytech takes recall contacts by email at HAIARArecall@outlook.com and on its recall page at www.haiara.net/recalls.html. No phone number is listed for the firm. CPSC’s hotline, 800-638-2772, takes questions from 8 a.m. to 5:30 p.m. Eastern.
An email to Mitrytech can be brief: the model name, W5 PRO, the Amazon order showing Mitrytech as the seller, and the photo of the unit with “recalled” written on it. The notice sets no deadline for refund requests and does not say how long Mitrytech takes to pay, so the sent message and the date are worth keeping.
What proof does the refund need?
Two things, according to the notice. The buyer writes the word “recalled” on the power bank in permanent marker and submits a photo, then confirms disposal of the unit in line with applicable laws and regulations. Lithium batteries often have special disposal rules, so the local waste authority is the place to ask how a swollen or damaged unit should be handled.
The agency’s recall feed lists the same date, units, price range and full-refund remedy.
Is this the first Amazon power bank recall this fall?
It is not. In September, CPSC recalled about 21,380 NEWDERY power banks sold on Amazon, a model that had already been the subject of a 2025 safety warning. NEWDERY reported nine incidents, one of them a serious fire with $2 million in property damage. Its refund also depended on a photo with the word “recalled” written on the unit.
In both notices the refund runs through the seller, with a photo of a marked unit. Anyone with more than one cheap power bank in a drawer can use the two notices as a checklist for the brand and model.
Paid $20 for a power bank, but how much extra goes out on taxes?
An $18 to $22 refund is small money, and getting it takes an email, a marker and a photo. The tax bill on a retiree’s income is far larger and gets far less attention, because nobody sends a recall notice about a withholding mistake or a missed deduction.
The Keep-It Starter Bundle is nine guides in one download, including Step 2, Cut Your Retirement Tax Bill: 12 Moves, which covers how to cut the tax bill through the senior deduction, RMDs, QCDs and the Roth window. It is the larger line item to look at once the power bank is out of the house.
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This article was produced with AI assistance and edited for accuracy against the sources linked above.
Warren Cohen is a finance writer based in Phoenix, Arizona, covering personal finance topics including credit, banking, and beginner investing. He earned his degree in business administration from Arizona State University and began his career working in consumer finance, where he gained direct experience with lending and credit systems. He now writes for personal finance websites and fintech platforms, focusing on clear, practical content that helps readers make informed financial decisions.
