“Immediately stop using the recalled high chairs” is the instruction in a federal recall of about 3,332 Costway convertible high chairs, and Costway will send a free replacement to those who paid $84 to $100 at Walmart or Target. The U.S. Consumer Product Safety Commission announced the recall Oct. 22, saying the chairs lack a passive restraint system, so a child can slip through the gap between the feeding tray and the seat.
The chairs convert into a table-and-chair set and came in four color pairings: brown and white, purple and white, blue and white, and red and white. They were sold at Walmart and Target stores nationwide and on Costway.com from May 2023 through July 2026. The notice lists no model numbers and says the chairs carry no tracking information, so the color pairing and the store receipt are the identifiers that count for a grandparent who keeps a chair for visits.
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What does a recalled high chair actually get a buyer?
The remedy here is a replacement chair, not cash. Costway ships the new chair free of charge, but only after it receives the old one. For a household that paid $84 to $100, the value at stake is the cost of a new convertible chair, and the prepaid label covers the return postage.
That order of events is different from most recalls. Many ask only for a photo before paying out. Here the chair has to leave the house first, so a household that relies on the chair for a visiting grandchild needs a stand-in until the replacement arrives.
At about 3,332 units, this is a small recall by CPSC standards, which is part of why it is easy to miss. The notice sets no claim deadline and lists no cutoff date for the replacement offer, but the stop-use instruction applies right away, and the chairs are not a product to hold onto while waiting on shipping.
How do the four steps work?
CPSC lists them in this order. First, contact Costway. Second, give the company a receipt or a photo of the product. Third, wait for Costway to send a prepaid return label. Fourth, send the recalled chair back, after which the replacement is shipped.
Costway’s recall line is 844-242-1885, answered from 9 a.m. to 5 p.m. Pacific, Monday through Friday. The company also takes recalls by email at recall@costway.com and through a “Recall” link at the bottom of Costway.com. The recalling firm is Goplus Corporation, which does business as Costway, based in Fontana, California.
Why did the safety rule catch these chairs?
The federal rule for high chairs, 16 CFR part 1231, is described in CPSC’s business guidance for high chairs, which lists a restraint system among the performance requirements. The agency says the Costway chairs violate the mandatory standard because they do not have the passive restraint, the part that keeps a child from sliding down toward the tray.
No injuries have been reported, according to the notice. The chairs were pulled because of what the design allows, a fall or entrapment that CPSC says can cause serious injury or death.
Costway has not said, in the notice, how long the replacement takes to arrive after the old chair is received. The page describes only the sequence, which ends with the replacement shipping once the recalled chair is back in the company’s hands. A shopper who wants a record of the return can keep the tracking number from the prepaid label.
Is the CPSC record the same as the company’s notice?
CPSC’s recall database feed carries the same Oct. 22 date, the same figure of about 3,332 units, the same $84 to $100 sale range and the same free replacement remedy. Anyone who cannot reach Costway can call the commission’s hotline at 800-638-2772, which is staffed from 8 a.m. to 5:30 p.m. Eastern.
A receipt makes the process easier, but the notice accepts a photo of the product as proof. People who bought at Walmart or Target in store, with no online order to look up, can photograph the chair from the front, including any label, before they box it.
Spending $100 on a baby chair for visits, what else in the budget is leaking?
A $100 chair that has to be mailed back before a replacement ships is one more reminder that small purchases come with small losses that add up over a year. The money that quietly drains a retirement is rarely one big item, and most of it is never refunded by anybody.
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This article was produced with AI assistance and edited for accuracy against the sources linked above.
Warren Cohen is a finance writer based in Phoenix, Arizona, covering personal finance topics including credit, banking, and beginner investing. He earned his degree in business administration from Arizona State University and began his career working in consumer finance, where he gained direct experience with lending and credit systems. He now writes for personal finance websites and fintech platforms, focusing on clear, practical content that helps readers make informed financial decisions.
