Kobayashi Consumer Products, LLC is offering a full refund on about 77,000 HotHands rechargeable hand warmers after the U.S. Consumer Product Safety Commission announced a recall on October 1, 2026. The agency says the lithium-ion battery and electrical components can overheat and ignite, posing a risk of serious injury from fire and burn hazards.
The warmers were sold at Target, The Home Depot, Bass Pro Shops, Meijer, Amazon.com and other stores. Getting the refund takes several steps, and the recalled unit must be disposed of through a hazardous-waste channel.
Model H163650 and the overheating hazard CPSC describes
The CPSC recall notice, number 27-011, covers HotHands Rechargeable Hand Warmers, model H163650. The recalling company is Kobayashi Consumer Products, LLC of Dalton, Georgia, and the notice says the product was made in China. CPSC states that the lithium-ion battery and electrical components “can overheat and ignite.”
The notice reports no incidents or injuries. About 72 additional units were sold in Canada, a figure the notice gives separately from the roughly 77,000 sold in the United States. The company’s own recall page says the model number is printed on the underside of the product, which is how an owner can tell whether a warmer is part of the recall.
CPSC describes the recalled product as white with orange hand warmers, sold in packs of two warmers that can be magnetically joined together, with USB-C charging ports and LED indicator lights. The remedy instruction is direct: “Consumers should stop using the recalled hand warmers immediately and contact Kobayashi for a full refund.”
Where the warmers were sold, when, and at what price
According to CPSC, the warmers were sold from July 2025 through August 2026 for between $30 and $40. The retailers named in the notice are Bass Pro Shops, Meijer, Target and The Home Depot, along with other stores nationwide and online, including Amazon.com.
The $30 to $40 range is what CPSC reports for the sales. The notice does not say whether the refund is tied to the price on a receipt or to a set amount, so the figure describes the retail range, not a promised payout.
The retailers are the sellers, not the recalling party. The remedy in the CPSC notice is to contact Kobayashi for a full refund, and the claim process runs through Kobayashi’s recall page.
The refund steps: claim number, permanent marker and photographs
CPSC’s notice directs owners to the recall page at hothands.com, where a claim number is issued. The steps, as the notice and the company’s recall page lay them out, run in this order:
- Register the product by selecting the “Submit Recall Claim” button on the company’s recall page to obtain a unique claim number.
- Write “Recalled” and the claim number on the product with a permanent marker.
- Submit photographs showing the marked product, its model number and its four-digit batch number. The company’s page also asks for a photograph of the receipt.
- Receive the full refund.
Neither source says how long the refund takes to arrive, and neither names a refund method. The notice and the company page give the same support lines: 866-534-9986, open Monday through Friday from 8 a.m. to 5 p.m. Eastern time, and the email address Kobayashi5236@sedgwick.com. The company page also lists a claims portal at hothandsrechargeable.expertinquiry.com.
Why disposal goes through a household hazardous waste center
The recall page says the recalled lithium-ion battery or device must not be thrown in the trash or placed in regular recycling. Instead, it directs owners to a municipal household hazardous waste (HHW) collection center, and the CPSC notice carries the same instruction.
The U.S. Environmental Protection Agency’s household hazardous waste guidance says local programs can be found through the Earth 911 database or by contacting a local environmental, health or solid waste agency. The agency warns that improper disposal “can pollute the environment and pose a threat to human health.”
What the recall notice does not set: a deadline and a refund date
Because the refund is conditioned on the marked-unit photographs, an owner who has already thrown a warmer away faces a gap that neither the CPSC notice nor the company page addresses.
The CPSC notice sets no deadline for submitting a claim, and the company’s page does not set one either. The paperwork is the practical hurdle, since the refund depends on a claim number, a marked unit and photographs showing the batch number, and the notice reports that no injuries have occurred.
Anyone holding a warmer with model number H163650 can check the underside of the unit against the recall page before starting a claim, since the claim itself requires that model number to be photographed.
The recall was announced on October 1, 2026, three days before this article’s publication date, and the CPSC notice is the controlling record for the unit count, the model number and the hazard. The phone line, the email address and the claims portal are the channels the company lists for questions about a claim.
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An AI model assisted with the drafting; every figure and step was rechecked against the CPSC notice and the company’s recall page.
Warren Cohen is a finance writer based in Phoenix, Arizona, covering personal finance topics including credit, banking, and beginner investing. He earned his degree in business administration from Arizona State University and began his career working in consumer finance, where he gained direct experience with lending and credit systems. He now writes for personal finance websites and fintech platforms, focusing on clear, practical content that helps readers make informed financial decisions.
